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Complaints

Complaints

What to do if you have a complaint?

If you wish to register a complaint, please contact us:

In writing to – The Compliance Officer, Compariqo Limited, Victory House, 400 Pavilion Drive, Northampton, England, NN4 7PA
By emailing – The Compliance Officer at mark.griffin@compariqo.com
By telephoning – 0203 745 1819
If you cannot settle your complaint with us, you are entitled to refer it to the Financial Ombudsman Service.

By writing to – The Financial Ombudsman Exchange Tower, Harbour Exchange Square, London, E14 9SR.
By the internet – www.financial-ombudsman.org.uk.
By telephone – 0845 080 1800.
OR via the Online Dispute Resolution

(https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN)
The Online Dispute Resolution website is an official website managed by the European Commission dedicated to helping consumers and traders resolve their disputes out-of-court. If you have had a problem with something that you have bought on line, you can use this site if you live in the EU and the trader is based in the EU.

We research the market, so you don’t have to

We research the market, so you don’t have to